- How do I place an order?
You can browse products directly on our website, select the items you want, add them to your cart, and complete checkout. We accept multiple payment methods, making the process simple and secure.
- How long does it take to confirm your order?
After placing your order, you will receive an order confirmation email. We typically process orders within 1-3 business days.
- Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us by email or phone as soon as possible. We will do our best to accommodate your request based on the progress of your order.
- How does shipping take?
Domestic orders typically arrive within 3-7 business days (including expedited shipping), but the specific time varies depending on the carrier and region.
International orders may take 7-21 business days or longer; please refer to the shipping information for details.
- How do I return or exchange an item?
Please ensure that the item is eligible for return (unused, unwashed, and fully packaged). Submit a return request by email or phone, and after confirmation, follow the instructions to return the item. Please refer to our Return Policy for details.
- What should I do if the product has quality problems?
If the product you receive has quality problems, please contact us immediately and we will provide a full refund or exchange service and cover the relevant shipping costs.
- Is my personal information safe?
We strictly abide by the privacy policy and take reasonable measures to protect the security of your personal information, including data encryption, access control and security audits.
- Contact Us
If you have any questions about orders, returns or other issues, please contact us through the following methods:
Email: [email protected]
Tel: +1 (857) 688-2926